PATIENT FAQs

  • MedKaz enables your doctors to better understand your issues, better coordinate your care, avoid costly mistakes.

  • You save deductibles and copays.

  • You can read your records, correct mistakes.

  • You enjoy peace of mind knowing your doctors can access your complete record — even during telehealth visits or when their electronic medical record system is down.

  • You can share your records with anyone you choose.

Why do I need MedKaz? My physicians have my records.

It’s a common belief—but it’s not the whole truth. Here are four reasons why MedKaz matters:

1. No single doctor has all your records.
Your providers can’t instantly access records from every other doctor you’ve seen.

2. Older records often disappear.
Key history—especially from past providers—may not be available when it’s needed most.

3. System outages happen.
If your doctor’s system goes down, they can’t access even their own notes—let alone anyone else’s.

4. Traveling? You’re on your own.
Doctors you see while away from home usually can’t get your records in time to help you.

Why do I need MedKaz? I'm healthy and rarely see a doctor.

That’s exactly why you need it.

Think of MedKaz as a health insurance policy for your records. You may not need it often—but when you do, it can make all the difference.

Emergencies don’t come with a warning. The time to gather your medical history isn’t when you’re in the ER, facing a new diagnosis, or seeing a doctor out of town.

Your health—and even your life—may depend on your providers having immediate access to your full medical history.

With MedKaz, they do.

It’s peace of mind in your pocket. Just in case.

Why can't my doctors do what MedKaz does?

Because MedKaz takes a completely different approach to sharing your medical records—one that puts you at the center.

While traditional systems try (and generally fail) to connect your providers’ electronic records on the fly, MedKaz assembles copies of all your records—from all your providers—into one secure place that you own and control.

You carry it. You decide who sees it.
Whether at the point of care, remotely after a visit, or during an emergency—your records are ready when and where they’re needed.

By contrast, your doctors’ systems rely on networks that still struggle to deliver seamless, real-time access—especially across different EHRs, providers, and locations.

MedKaz works today. Their systems are still trying to catch up.

How do my records get on my MedKaz?

It’s easier than you think.

1. Send a request.
We give you pre-filled forms (Request for Records + HIPAA Release) to send to your current and past providers. These forms tell them to securely send your records to the MedKaz Server. By law, they must comply—usually within 15 days.

2. Keep it going.
After every visit, simply remind your provider to send a copy of your visit notes to the MedKaz Server using Direct Messaging (our address is on the form and your MedKaz). This process can be automated in some situations.

3. We take it from there.
Once we receive your records, we make them searchable and notify you by email.
Just two clicks—and they’re downloaded to your MedKaz.

That’s it. No hassle, no special tech skills. Just complete, portable records you control.

Can I read my records on my MedKaz?

Yes. That’s one of the great benefits of having a MedKaz. You can log on anytime to read any record and better manage your care. You also can learn about any illness mentioned in your doctor’s progress note by clicking on Health Links (on your MedKaz) and selecting an information site such as Mayo Clinic or WebMD.

Can I and my care providers trust the records on my MedKaz?

Yes. You and your care providers can trust records on your MedKaz®.

Can I or anyone else change my records?

No. You can create addenda to correct mistakes but neither you nor anyone else can change a clinical record.

You can “hide” a record if, for example, it is a duplicate, but you cannot delete or remove it. And you or your providers can instantly display all “hidden” records at anytime.

How much is MedKaz and who pays for it?

MedKaz is a low-cost annual subscription that includes your personal MedKaz device and full access to our Update & Support Service.

📦 Just $9/month or $99/year
Family and group plans are also available.

And here’s the best part—the savings you’ll gain from avoiding unnecessary visits, tests, and procedures can far exceed the cost of your subscription.

Looking ahead, we expect most MedKaz subscriptions to be paid by insurers, employers, or government programs—because they benefit the most when your care is better coordinated.

Is MedKaz hard to use?

No. If you can log onto a computer, perform a search and read a document in a browser, you can use MedKaz.

Why is MedKaz a minidrive rather than a smartphone app?

Because more than 32 million adult Americans — most of whom are heavy users of healthcare — do not own smartphones, they only have cell phones.

They include almost 22 million senior citizens (37% of Medicare’s 60 million insureds) and more than 10 million, or 29%, of those with annual incomes under $50K. In contrast, anyone can afford and use MedKaz. (When more own smartphones, we’ll consider offering MedKaz as a smartphone app.)

Can I share my records with my loved ones?

Yes. This is a MedKaz feature unavailable in any other record system. MedKaz automatically sends copies of your records to anyone you designate. Elderly parents to their adult children. Children to their parents. Patients to care givers, nursing home attendants, researchers, and others.

What if I lose my MedKaz or it gets corrupted?

You back up your MedKaz every time you use it. Then, if you lose it or it gets corrupted you simply recover your backed up records to a new MedKaz. Both backup and recovery are easy and fast.

Can my records be breached or stolen? Are they secure?

MedKaz is the most secure system available because we do not  store your records on our MedKaz Server. When you and your designees have downloaded them, we erase them from our Server.  And when they are on your MedKaz, they are encrypted and password controlled.

This does require that you back up your MedKaz® when you use it, preferably to an external drive, but our advanced, automated Back Up procedure is very fast and makes this very easy to do. Similarly, our advanced Recover procedure is very fast and easy to use.

Can anyone download my records from my MedKaz?

Not without your permission. If your doctor or anyone else wants a copy of a record, you must enter your password before they can download it.

Whom do I contact if I have a problem with my MedKaz?

Email [email protected] or call Patient Support at 877 580-4500.

 

Medkaz Product Specifications

Browser
Chrome, Safari, Opera, Firefox 3.6 or later, Internet Explorer 8 or later
Resolution
Minimum 1024 x 768
Security
Encrypted; password controlled to two levels
Memory
16GB
Internet
Broadband, fast as possible
Hard Drive
100MB free disk space
RAM
2GB or more
Computer
PCs - Windows XP, 7 or higher Mac – 64-bit Intel processor, OS 10.5 or higher
Size
1.67in x .5in x .19in

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